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We are a multi-vendor platform -  each of our vendors will send you their product directly. Shipping times will vary but generally are delivered within 3 working days. Returns for items that are faulty, damaged or broken can be done within 14 days.  

At the moment ship within the UK. We have some specific products we are able to ship to the EU - such as Mantle, Smile Makers, and Mr Moxey's Mints. 

Email us at hey@lady-high.com if you'd like to return an item.

Please note that edibles are non-returnable as they are perishable items. 

Items on sale are final, non-returnable or refundable.