shipping & orders
We are a multi-vendor platform. Each of our brands will send you the products you order directly. Our standard shipping rate for all orders is £4.99 and will take between 2-4 days to get to you (sometimes sooner).
No, they will arrive seperately - as they are all coming from different suppliers.
We have a standard shipping rate of 4.99.
At the moment, only within the UK. But keep posted, we will be expanding soon.
Your order will take between 1-5 days. Depending on the vendor's shipping policy. On average most of products will arrive within 48 hours.
No we do not. Although most deliveries come within 48 hours, they can take up to 5 days.
returns and exchanges
As we are a multi-vendor platform, all return requests should be sent to hey@lady-high.com. We will send you the correct address to send your order back. The vendor will review the item and confirm whether it is eligible for a return, exchange or refund. This is at the vendor's discretion.
Returns are only accepted if the item is faulty, defective, or not what you bought. Edibles cannot be returned as they are perishable. Items must be unopened and sealed.
Any items for return must be returned and received by the vendor within 14 days of when you received the item(s).
CBD
No, it's physically impossible. Read more on our article about CBD here: https://lady-high.com/blogs/news/what-is-cbd
Read all about CBD here: https://lady-high.com/blogs/news/what-is-cbd
Read our dosing guide here: https://lady-high.com/blogs/news/dosing
CBD with under 0.2% THC is legal within the EU but we always advise you to check with your airline and the legal specifications within the country you are travelling to.
As long as the CBD has under 0.2% THC, yes - it is legal.
The World Health Organisation (WHO) have deemed CBD safe to use and have tested dosage limits. We recommend that you use no more than 200mg per day but WHO’s testing has given no indication that you can overdose at the UK legal concentration of CBD in all our products.
We also ensure that every product we sell has been third party lab tested for quality assurance and are clean and efficient.
