Please email us at firstname.lastname@example.org if you are in anyway unhappy with products supplied. Do include your order date and number when you get in touch.
We are a multi-vendor platform and our suppliers send products directly to you. A returned item must be sent back to the supplier within 14 days of receipt.
All items are returnable/cancelable only within 14 days of receipt. The items must be unopened, sealed and in their original condition to be eligible for a refund or exchange. If the product is not as described, incorrect or faulty, please let us know before returning the items.
All products are subject to the return policy of the vendor. Do get in touch so we can clarify this for you and point you in the right direction.
As part of the Consumer Contracts (information, Cancellation and Additional Charges) Regulations 2013, you have a legal right to cancel your contract for the order you have made on lady-high.com within 14 calendar days (starting from the day you received your order from us) following your order date.